Privacy Policy

Last updated: September 2026 • Compliant with EU GDPR and German BDSG

1. Data Controller

The entity responsible for processing your personal data on mettaelectrodomesticos.shop is:

2. Personal Data We Collect

We collect and process personal data strictly to fulfill orders, facilitate deliveries across Spain, and provide customer support:

• Order & Delivery Information (Art. 6(1)(b) GDPR): Full name, delivery and billing address in Spain, email address, and telephone number (for freight delivery appointment scheduling).
• Payment Details: Processed securely via PCI-DSS Level 1 compliant payment service providers. We never store full card numbers on our servers.
• Logistics Sharing: We share delivery addresses solely with our logistics carriers (DHL, DPD, freight partners) to execute parcel delivery.

3. Data Subject Rights (GDPR)

Under the GDPR, you have the right to request access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), and data portability (Art. 20). To exercise any of these rights, contact us at contact@mettaelectrodomesticos.shop.

4. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. The competent supervisory authority in Spain is: Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan, 6, 28001 Madrid, Spain.