Track your delivery in real time.
Enter your carrier tracking number or Mettaelectrodomesticos Order ID to view live transit updates, estimated arrival dates, and delivery checkpoints across Spain.
DHL Paket
SEUR / Correos Express Spain
Hermes
Spedition / Freight
🔒 All shipments include complimentary transit insurance and delivery signature verification across Spain.
Your Delivery Journey
From our fulfillment center in Vigo to your home and patio in Spain.
Inspection & Pack
Each teak table, ceramic planter set, or cast iron chiminea is inspected and double-boxed with high-density protective foam packaging.
Carrier Hand-Off
Your parcel is transferred to DHL, DPD, or our specialized freight partner. A live tracking link is immediately sent via email.
In Transit (3–6 Days)
Shipment travels via climate-safe ground freight across Spain. For oversized items, the local terminal calls ahead to schedule delivery.
Curbside or Doorstep
Arrives safely at your residence with hydraulic liftgate service included for heavy crates (3–6 business days total delivery). Protected by our 30-day guarantee.
Common Tracking Statuses
Clear explanations of standard carrier milestones.
Your shipping label has been generated and your package is staged on our loading dock for carrier pickup.
The shipment has been scanned at an intermediate distribution center and is moving toward your destination city.
The parcel is on the local delivery truck or your freight delivery window has been officially confirmed by appointment.
The carrier has safely completed delivery to your front entrance, porch, or driveway curbside.
Tracking Questions & Support
Here are a few quick reminders if your tracking information hasn’t updated right away:
Initial Scan Lag: Please allow 12 to 24 hours after receiving your dispatch notice for the carrier’s initial barcode scan to register online.
Freight Appointment Phone Call: For heavy furniture (dining tables/chimineas), the carrier will call your contact phone number to arrange appointment timing before delivery.
Damage-Free Guarantee: If your delivery arrives with any carton damage, note it with the carrier and notify us at contact@mettaelectrodomesticos.shop for immediate replacement.
Need Help Finding Your Order?
Our customer care team in Vigo has direct access to dispatch logs and carrier dispatchers.